SHIPPING POLICY
Sonia C. Irving – Couture, Bridal & Tailoring
This Shipping Policy outlines how completed garments and products are delivered when shipping is required.
Collection & Delivery
Most services provided by Sonia C. Irving are collection-based, with garments collected in person following final fitting and payment.
Where shipping is requested or agreed:
- Shipping is available by prior arrangement only
- Delivery timelines are estimates and may vary based on location and courier
- Clients are responsible for providing accurate delivery details
We are not responsible for delays caused by courier services, customs clearance, or circumstances beyond our control.
Shipping Fees
- Shipping costs are calculated separately and are not included in service prices unless stated
- Fees vary depending on destination, courier, and package size
- All shipping costs must be paid in full before dispatch
Risk & Responsibility
- Once a garment has been dispatched and handed to the courier:
- Risk transfers to the client
- We are not liable for loss, damage, or delays caused during transit
Clients are encouraged to request tracked or insured delivery where available.
CONTACT US
More information about our practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at admin@sonia-c-irving.com